Partner FAQs
Frequently Asked Questions
Who should I communicate with about different issues?
What is the administrative process?
What communication do students receive prior to arrival?
What information do students receive during orientation?
Does FIE have an Emergency Response Plan?
Are students asked for feedback on their FIE study abroad program?
Are visiting faculty asked for feedback on their teaching experience with FIE?
Who should I communicate with about different issues?
Since FIE is a small organization, you will probably come into contact with most of our staff at one point or another. We encourage you to contact the department directly responsible for the area in which you have a question in order to expedite the process.
ACADEMIC TEAM
John Makey: Academic Director - Key Courses and Visiting Faculty
Dr. Rajini Pani: Academic Director - Development
Communication related to advise on academic issues and help in planning the academic delivery of courses.
ADMINISTRATION TEAM
John Pearson: Vice President - Operations
Dr. Imad Al – Kadhim: IT Manager
Zehra Sonkaynar: Administration and Academic Services Manager
Angela Crosby: Study Centre Coordinator
Communication related to administration forms, confirmation of programme dates and student numbers, visiting faculty and FIE faculty (if any) details, grades, course outlines, course registration, immigration, health insurance, all study centre/classroom related questions and all IT enquiries.
DEVELOPMENT TEAM
Dr. Mike Woolf, President
Ron Koehn: Vice President - Program Development (US – West)
Erika Richards: Associate Vice President - Program Development (US – East)
Emma Jones: Assistant Director - Program Development
There will always be a dedicated member of the development team available to you to discuss any aspect of the program(s).
FACILTIES TEAM
Murch Darican: Director of Facilities
Mohamed Elwahabi: Facilities Coordinator
Neena Agnish: Metrogate House Manager
Communication related to residences, maintenance and health and safety standards within residences.
FINANCE TEAM
Kamal Shah: Director of Finance
Communication related to invoices and payments.
INTERNSHIP TEAM
Dr. Julie Andreshak: Behrman, Director of Experiential Education
Sarah Foster: Experiential Education Coordinator
Lucy Farrant: Placement Coordinator
Communication related to all aspects of internship and service learning components of the programme(s).
STUDENT LIFE AND RESIDENCE LIFE TEAM
James Cameron Cooper: Director - Student Life
Elizabeth Lippolis: Assistant Director - Student Life
Katie Hignett: Student Life Coordinator
Communication related to co-curricular and extra-curricular programming, residence life, arrival and departure arrangements, orientations, student welfare.
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What is the administrative process?
Administration forms
Revised forms will be sent to you by the administration team. Completed forms should be returned to Study Centre Coordinator by the programme coordinator.
Deadlines by which the forms should be received
- Fall: April 15th
- Spring: October 15th
- Summer: March 15th
Pre-arrival communication
On receipt of forms several emails are sent out to students which are listed below as pre-arrival information. Programme coordinator and the visiting faculty (if there is one) will be copied on all these emails.
Visiting faculty
They are contacted separately with information that is specific to them. Initial contact is made with the administration department.
Course Registration
It is important to find out the registration for all courses as we would need to book a room appropriate for the group and also book tickets for the co-curricular activities. We would expect to receive this information at the same time as the administration forms.
Grade Sheets
We request grades from FIE Faculty within 6 days of the last class and send a hard copy to the coordinator.
Flight details
If there is a group flight airport transfer is arranged (minimum 8 students). Flight details are sent to the Student Life team.
Program Dates and (Predicted) Numbers
These should be sent to the administration team.
Out of Hours Emergency Contact Details
This should be sent to the administration team and updated in case of changes.
What communication do students receive prior to arrival?
Admin welcome email
Includes FIE staff details, and essential information on London/Kensington, plus links to our website.
Internship welcome email
Request for resume and personal statement, a link to the Internship Handbook, link to the Internship Areas document and special requirements for certain areas e.g. political interests for a politics placement.
Student Life welcome email
Explaining the role of the student life office, gives a link to the pre-departure power point document which answers frequently asked questions.
Group flight & individual arrival instructions
How to reach the residences & collect keys.
US Embassy information
Information on how to register before departing for the UK.
Insurance information
Email with a link to the online policy document.
Mobile phones
Information on a recommended cell phone company.
Housing
An email informing students which residence has been assigned to them, and how to use the wireless internet connection (sent 30 days prior to arrival).
Academic Issues
Where applicable, emails from the Administration & Academic Services Manager regarding class registration and timetables.
Internship update
Information on when interns can expect to hear where they are placed, and other frequently asked questions.
What information do students receive during orientation?
- Extra Curricular Calendar
- FIE Canvas Tote Bag
- FIE Pencil
- Comprehensive FIE Student Handbook
- FIE T-Shirt
- HOST UK Bookmark
- Insurance & Doctor Information
- Itchy Guide to London
- London Map Book
- Orientation Schedule
- Tube Map
Does FIE have an Emergency Response Plan?
Yes. FIE is committed to responding in an appropriate and timely manner to any individual or group emergency during a program. The attached document outlines FIE’s emergency procedures.
Are students asked for feedback on their FIE study abroad program?
Yes. Depending on the program, students will complete a variety of evaluations at the conclusion of their term.
Open Enrollment Feedback Form
Study Program Feedback Form
Internship Program Feedback Form
Service Learning Program Feedback Form
General Course Feedback Form
British Life and Cultures (BLC) Feedback Form
International Internship Course (IIC) Feedback Form
International Service Learning Course (ISLC) Feedback Form
Are visiting faculty asked for feedback on their teaching experience with FIE?
Faculty visiting from partner institutions are asked to complete an evaluation of their FIE experience to help us develop and improve our visiting faculty services.