Health and Safety

The health, safety and well-being of our students is of the utmost importance to FIE. Through student preparation, orientation and an open-door student life office, we ensure that students are fully supported throughout their study abroad experience.

In addition to being covered by comprehensive, easy-to-utilize international travel insurance, FIE students have access to professional counseling services if needed. Below you will find more detailed information regarding travel insurance, our mental health provision and our disability policy.

International Health Coverage

Students covered by Endsleigh Insurance Services Limited will receive registration details and policy documents from FIE by email once they are accepted for the study abroad program. These will contain the important benefits and exclusions in relation to the policy which we recommend you print and read. The policy details are available to the right.

FIE is an appointed representative of Endsleigh Insurance Services Limited, which is authorised and regulated by the Financial Services Authority and can be checked by visiting their website at

  • Before making an appointment with the doctor, you should check with the insurance company that you are covered for your specific case.  Call 0845 271 4472 and tell them you are insured with Endsleigh and give your policy reference number (this will be either start with either IS9 or IL9).
  • Your policy has a one off deductible of £50 which is payable in the event of each and every claim.
  • You will be liable to pay the full visit fee if you fail to attend an appointment.
  • All referrals to specialist medical practitioners must be made by a General Practitioner and after referral to Endsleigh.
  • Most medical costs after the first one-off deductible are covered by the Endsleigh health insurance policy.  Check the terms and conditions in the Endsleigh policy booklet to the right or for further details contact Endsleigh.

Mental Health Provision

FIE’s team is usually the first point of contact for students with concerns. In addition, information on specialist counseling services is made available here and in the Student Life Office. FIE works closely with a psychotherapist and counselor (please see the document, Mindful(l), posted to the right of this page). To make an appointment, please speak to the Student Life Team.

There are also a number U.K. organizations offering services that can help:


Nightline is a confidential information and listening service run by students for students between 6.00pm and 8.00pm every night during U.K. University/College term time. 
Telephone: 020 7631 0101

The Samaritans

The Samaritans is a well-known and established national charity offering a 24-hour telephone service to which any individual can call and talk in complete confidence about anything that is troubling them. The Samaritans volunteers come from all walks of life and every kind of background. All are carefully trained to listen.
Telephone: 08457 90 90 90

Visit a branch to speak face to face. To find your local branch, look in the phone book or call the operator.

Depression Alliance

Depression Alliance is the leading U.K. charity for people affected by depression. Their web site contains information about the symptoms of depression, treatments for depression, as well as Depression Alliance campaigns and local groups.
Telephone: 0845 1232 320
Email: .(JavaScript must be enabled to view this email address)

Disability Policy

FIE, in conformity with its mission, is committed to a comprehensive policy of Equal Opportunities.

FIE recognizes that the environment, services and facilities may be ‘enabling’ or ‘disabling’ and supports the social model of disability. (The social model identifies the environment and society as disabling factors and seeks to remove unnecessary barriers.)  Applications from students with disabilities or specific learning difficulties are welcomed.

Any queries concerning FIE’s disability policy should be directed to Pauline McKerrall (.(JavaScript must be enabled to view this email address)), Disability Coordinator.