Counselling Pic












If someone's life is at risk or you do not feel that you can keep yourself or someone else safe, you should call 999 or go directly to an Accident & Emergency department at the nearest hospital.


 For advice on dealing with a mental health crisis or emergency, please see this NHS guide.




FIE's qualified and accredited counselor is Dr Deborah Hill, who offers appointments via video call and over the phone. The first three appointments are free of charge and ongoing sessions can be arranged directly with Dr Hill. To make an appointment with Dr Hill, simply email This email address is being protected from spambots. You need JavaScript enabled to view it.


If you have a counselor from back home that you are seeing, we strongly encourage you to maintain contact with them throughout your time studying abroad with FIE.






A charity in the UK that supports anyone affected by eating disorders



CALM is a chartiy leading a movement against male suicide



A free, online community from Mental Health UK where you can connect with others


FIE Accessibility Pages

Contact information and resources to support you throughout your program


FIE Mental Health Tips Poster

10 ways to look after your mental health



A meditation app described as a ‘gym membership for the mind™’



For those experiencing mental health problems or helping someone else with their mental health 


NHS Apps Library

A selection of mental health and wellbeing apps recommended by the NHS


NHS - Every Mind Matters

Helpful guides to understanding mental health, supporting others, and getting support yourself



A charity for the prevention of young suicide - Call 0800 068 4141 - Text 07786 209697



A charity working to improve the quality of life for anyone affected by mental illness


Shout 85258

A confidential text messaging support service for anyone who is struggling to cope


Side by Side

A supportive online community where you can listen, share, and be heard.


Students Against Depression

Information and resources to help you identify low mood or depression and then find a way forward 


Student Minds

Resources and support from the UK's student mental health charity


Student Space

A space dedicated to supporting students during the coronavirus pandemic, online or over the phone


The Samaritans

24-hour service for anything that is troubling you - Call 116 123


Victim Support

Support for those who have been affected by crime or traumatic event


Young Minds

Advice and support for all young people

You will probably have lots of questions before and during your time in London. Don't worry! We are here to help. Below is a list of frequently asked questions about living in London.


Is there a map of the local area?

Yes, click here for a handy map of the FIE Kensington Campus, including lots of local amenities!


Can I order groceries to my residence?

Yes, many large supermarkets including Sainsbury's and Tesco, along with smaller stores, provide online grocery delivery. During the Covid-19 pandemic, students can order groceries to their residence in the three days prior to their arrival, so that they have groceries available for their quarantine period - these deliveries should be arranged between 9am - 5pm and confirmation emails should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. so that a member of staff can recieve your items. 


How do I see a doctor?

You can either make an appointment at our local GP surgery, Emperor’s Gate, or visit a walk-in center. Further details can be found on our Medical Services page.


How do I submit an insurance claim?

If you are covered by Endsleigh Travel Insurance, visit our Insurance page for further information on your insurance policy and how to make a claim.


How do I submit an extended absence request?

Extended Absence Requests can be submitted here on the FIE website.


How do I submit a maintenance report?

Maintenance reports can be submitted here on the FIE website.


Is there a gym nearby?

Yes, there are a number of gyms and fitness facilities in the area. Further details can be found on our Fitness page.


How much should I budget for my time in London?

How much you spend during a 15 week semester or 5-week summer program can vary massively depending on your lifestyle choices. Which.co.uk has some great advice on the average costs of a student monthly food shop, takeaways and snacks, entertainment, etc. Just remember all of your accommodation 'bills' (rent, internet, water, gas, and electricity) and travel (Zones 1-2 in London) are already covered by FIE! 


What do I do about cell phones?

Use your current cell phone (if unlocked) or buy a SIM free handset and insert a new SIM card with a pay-as-you-go or monthly plan. There are many different types of SIM card plans, so make sure you shop around to find the best calls/text/data plan for you. Our local area map has a list of local phone stores. You can still use your cell phone from home for calls/roaming whenever you're connected to WIFI, but we don’t recommend buying international plans for your current phone as these are often expensive and you may face high roaming charges.


What do I do if I've lost my FIE ID card?

Notify Student Life in person or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. There is a £12 admin fee for replacements - this needs to be paid in cash to the Student Life office. Replacements should arrive within 1 week.


What do I do if I've lost my Oyster Card?

There is a $10 replacement fee, which we ask that you donate to Pennies for PeaceThis email address is being protected from spambots. You need JavaScript enabled to view it. a copy/screenshot of your donation confirmation, then we will order your new card. You will also need to pay for the cost of your travel while you’re waiting for your replacement to arrive - visit the Transport for London website  for information on fares. Replacements should arrive within 7 working days.


What do I do if I've lost my wallet?

Cancel your credit cards and notify your bank as soon as possible. If the wallet is stolen, report it to the police. We have a phone in our office that you can use to phone your bank/the police if needed. If you aren’t able to access your money until you receive your new cards, please contact Student Life for support.


Where can I rehearse my musical instrument?

Email This email address is being protected from spambots. You need JavaScript enabled to view it. to reserve a room for rehearsal at Foundation House or Metrogate House. If you’re a pianist, we have digital pianos at both locations available for use.


Where can my family/friends stay when they visit?

There are plenty of hotels and hostels in the local area. Further details can be found on our Places to Stay page.


Which libraries can I sign up to? Can I use the library at Imperial College?

FIE students have access to Birkbeck College Library, who have extensive academic resources and study spaces. Students can also sign up for a membership card at Kensington & Chelsea public libraries. Further details can be found on our Libraries and Online Resources page. Please note that you cannot use the library at Imperial College as this is only available to students enrolled at Imperial College.


London is chock full of free or inexpensive lectures, talks, and workshops on everything from history, to politics, celebrities, climate change... you name it! Some are within the Kensington Campus and some are a little further afield - a great way to explore parts of London you might not regularly go to!

Here's a list of places to look to find something you're interested in.


Conway Hall

Home to leading speakers and artists of the Ethical Society

Gresham College

Institution that offers 130 free lectures to the public each year

Interesting Talks London

Directory of talks at various venues across London

International Students House (ISH)

ISH host a number of events year-round, including a series of talks and workshops

London Jewish Cultural Centre

Conversations, talks, and entertainment delivered by experts in their respective fields

The British Library

Lectures on a number of topics hosted at the national library of the UK

The Mosaic Rooms

Contemporary art gallery and presenting talks and events from and about the Arab world

The Royal Institute of Philosophy

Dedicated to the advancement of philosophy through discussion and research

The Royal Institution

An organization dedicated to scientific education and research


Whether you are an experienced writer or just starting out, you can benefit from working with a Writing Support Tutor (WST). At FIE, we pride ourselves on our academics. The UK way of writing may be a little different from what you’re used to, so it pays to get advice. FIE Writing Support Tutors are available to help you strengthen your writing skills. Our professional tutors in London can help you from the brainstorming phase, through drafting and revision. 


WSTs can help with all phases of the writing process:

  • Getting started: choosing a topic, developing a thesis, writing an introduction
  • Editing a draft: checking organization, clarity of your argument, sentence structure, punctuation
  • Identifying good quality sources
  • Ensuring correct and appropriate usage of referencing and citations
  • Revisions: deciphering an instructor’s symbols and comments, finding more effective ways of developing the topic, etc.


Working with a WST is a great way to sharpen your skills. Get help from the brainstorming phase, through the drafting process and on to the final revision. Your WST can advise you on:

  • Getting started or restarted
  • Faculty expectations
  • Choosing a topic
  • Crafting a strong theme
  • Evaluating and integrating your research
  • Developing and supporting your argument
  • Grammar
  • Organization
  • Clarity and style

WSTs help you improve both classroom and personal writing, including scholarship letters, job applications, and cover letters and résumés.


The length of a face-to-face tutorial may vary according to your needs. A recommended session should last between 45 minutes to an hour. What to expect when meeting with your tutor:

  • Your tutor will not read beyond the second draft of any paper
  • You will not be guaranteed a better grade because of tutoring
  • You are responsible for proofreading and spell checking your papers
  • The accuracy of information contained in any paper is your responsibility
  • Submissions are limited to two drafts per assignment (resubmitting a draft for complete review counts as a second submission). However, students are permitted (and encouraged) to ask for clarification on tutor comments.


To schedule an appointment please submit a Writing Support Form.

Sign up for a session at least 48 hours in advance (please note that Academic Office business hours are Monday-Friday, 9am-5pm).

Initial appointments are always in person. Subsequent appointments may be conducted via email.

For a follow-up appointment, you can contact your WST directly.

Cancellation is required at least 24 hours in advance via email. If you do not show up for a session, you will not be given another session for

two weeks.


Writing Support Surgeries are available to FIE Faculty to schedule in during class time. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for scheduling information. A  Writing Support Surgery will involve a Writing Support Tutor spending 20-30 minutes on one of the following topics:

Planning, organization and structure

It can be a tempting to start an assignment by simply writing down everything in a stream-of-conscious style until you reach the required number of words, but having an outline can make the process of writing easier, less daunting, and improve the quality of your work.  Like having a roadmap, knowing your destination in advance and which signposts you’ll be encountering along the way, provides you with the frame from which you can flesh out and embellish your ideas and arguments.  In this workshop, we will look at how to create an outline for whatever you need to write and some of the key elements of an academic paper, in a way that serves and enhances your writing.

Thesis Statement

In this session, we will deconstruct the thesis statement and explore different methods of utilizing it throughout the writing process. If the essay plan is the road map for your writing, then the thesis statement is the destination. As such, a good working knowledge of the thesis statement can be highly beneficial for academic writing. The session will include a brief class activity and discussion.

Research Methods

A masterclass on efficient research, with a focus on finding reputable and peer-reviewed journal articles. This session will demonstrate that supporting evidence and academic papers can be uncovered simply, using the tools that are already available to our students, such as via JSTOR, Google Scholar, and library databases. Based on a student led research activity, the workshop will illustrate how to effectively identify and gather varied resources to support and develop an argument, without wasting time on irrelevant sources.

Academic Referencing

This session will lead students through the core essentials of a specific referencing style – as determined by the faculty and course expectations – illustrating that citations offer the potential for better clarity, and need not be a slog! A demonstration of online citation tools, and how to mine references, will allow for a better understanding of the nuances of book, chapter, article, website, and multimedia referencing.



 Mohar  Mellors
 Ike Mohar  Victor Mellors


  • QAAreviewed
  • 2015 QUIP logo color
  • NationalCodeBeAssured
  • AASHE STARS Silver Seal