Health & Safety Abroad

Your health, safety, and well-being are of the utmost importance to us here at FIE. Through preparation, orientation, and an open-door Student Life office, we ensure that you are fully supported throughout your entire study abroad experience.

In addition to being covered by comprehensive, easy-to-utilize international travel insurance, FIE students also have access to professional counseling services if needed. Below you will find more detailed information regarding travel insurance, our mental health provision, and our disability policy.

 

 INTERATIONAL HEALTH INSURANCE

 CONTACT NUMBERS

LONDON

DUBLIN

AMMAN

 Foundation House:

 +44 (0)207 591 7750 

114 Cromwell Road

London SW7 4ES

 

Metrogate Front Desk Reception:

+44 (0)20 7808 0130


24-hour emergency number:

+44 (0)20 7808 0131

+44 (0)20 7589 0728


 
 
Contact information for student residences can be found on their respective pages by clicking here:

Binary Hub:

 +353 (0)87 1200553

Binary Hub

Bonham St, Dublin 8, D08 R596


Binary Hub  Front Desk Reception:

+353 (0)1 5310330


24-hour emergency number:

+353 (0)87 1200553

  

Contact information for student residences can be found on their respective pages by clicking here:

 Both FIE and AMIDEAST have extensive emergency response plans to which we will adhere in the unlikely event of a city or country-wide emergency. Specific information will be provided to you and your student during pre-departure.

 

Main Office Landline:

+962-65-92-99-94

 

24-hour emergency number:

+962-77-66-22-664

 

 

 

AMIDEAST Health & Safety Procedures

 

 INTERNATIONAL TRAVEL INSURANCE WITH HEALTH COVERAGE

 LONDON/ DUBLIN

 AMMAN

As part of the FIE program, all students are covered by Endsleigh Insurance Services Limited, unless this coverage has been waived by their home institution. Please check with your study abroad advisor to determine if there is a policy provided through your home campus.

Prior to arrival, FIE will email covered students detailed Endsleigh policy documentation including policy number. These documents will contain the important benefits and exclusions in relation to the policy and we recommend that you print and read. Endsleigh coverage is in effect only for the dates of the program so you should not cancel your US-based medical coverage.

FIE is an appointed representative of Endsleigh Insurance Services Limited, which is authorized and regulated by the Financial Conduct Authority (http://www.fca.org.uk/register).

  • Before making an appointment with the doctor, you should check to make sure you are covered by calling 0845 271 4472. Tell the representative you are insured with Endsleigh and give your policy reference number (this will start with IL9).
  • Your policy has a one-time deductible of £25, which is payable in the event of each claim.
  • You will be liable for the entire visit fee if you fail to attend an appointment.
  • All referrals to specialists must be made by a general practitioner and approved by Endsleigh.
  • Most medical costs after the first deductible are covered by the Endsleigh health insurance policy. Check the terms and conditions in the Endsleigh policy.
  • Please refer to your communication from FIE for the Statement of Insurance and Key Facts and the Group Policy Travel Insurance documents.

Our London Student Life Insurance pages have more information for London students about making a claim and who to call from the UK.

As part of the program fee, AMIDEAST provides medical and accident insurance for all students through CISI. In addition to medical insurance, CISI provides high-quality medical, political, and natural disaster evacuation coverage. 

Once in the country, AMIDEAST program staff will help students deal with medical issues should they arise. They have a list of recommended providers and hospitals both in the host city and in areas visited on excursions as well. AMIDEAST maintains a list of private clinics and doctors, and the staff is available to provide students with recommendations as needed.

In addition, students and host families are provided with emergency phone numbers if they become necessary. 

 

 

 MENTAL HEALTH PROVISION

FIE’s team is typically the first point of contact for students with concerns. FIE works closely with psychotherapists and counselors. For more information or to make an appointment:

  • in London: Contact the Student Life office
  • in Dublin: Contact the FIE Dublin office or the staff at your academic institution
  • in Amman: Contact the AMIDEAST office

LONDON

DUBLIN

Our Student Life Counseling & Mental Health webpages have extensive information including our mental health in London guide, resources and support, and who to contact if you need extra help.

Aware

Aware provides free support, information and education on a range of issues such as depression, substance abuse and loneliness. They can be reached by phone 7 days a week between 10am-10pm at 1890 303 302, via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or you can drop in to their office on 72 Lower Leeson Street, Dublin 2.

 

The Samaritans - Dublin Branch

The Samaritans is a well-respected national charity offering a 24-hour telephone service. You can call and speak with someone in complete confidence about anything that is troubling you. The Samaritans volunteers come from all walks of life and every background. All volunteers are trained to listen carefully.

FIE Dublin Mental Health Guide

FIE Dublin also provides a mental health guide for more information on preparation, medications, and planning for those which concerns in this area. 

 

 

 DISABILITY AND ACCESSIBILITY POLICY

FIE is committed to a comprehensive policy of Equal Opportunity.

FIE supports the social model of disability and recognize that environments, services, and facilities may be either “enabling” or “disabling” and therefore accommodations may be necessary in order to allow for full access to FIE programs.

Applications from students with disabilities are welcomed and any necessary accommodations will be handled on an individual case by case basis.

Please visit our Diversity & Inclusivity page, with links to our Accessibility and Student Resources information. 

Any queries concerning FIE’s accessibility should be directed to our Director of Administration and Accessibility, Hannah Feakes.