InsuranceStudents (and parents) may have questions about travel insurance and medical coverage while abroad. Below, we explain our policy with Endsleigh, links to the most up to date documents, and how to make a claim. 

Insurance Pic


FIE is an appointed representative of Endsleigh Insurance Services Limited, which is authorized and regulated by the Financial Conduct Authority. FIE students are covered by an Endsleigh Travel Insurance group policy, unless this coverage has been waived by your home institution. If you’re unsure whether your institution is covered, please check with your study abroad advisor. 

If you are covered by the Endsleigh policy, and are studying with FIE in 2020, you can view and download your policy documents below:

  1. Summary
  2. Statement of Insurance
  3. Policy Wording
  4. Endorsement

You must read the above policy documents carefully and save a copy to have with you with you at all times. After reading the policy, you may find that you need more comprehensive coverage. For example, you may have a pre-existing condition or want to take part in a sport not covered by Endsleigh. An insurance policy that you have back home may already cover instances such as these. If not, you may need to take out additional insurance and have a copy of this with you at all times too. See the ‘Not Covered by Endsleigh’ section below for further guidance.

Making a claim and contacting Endsleigh


  • Click here for Endsleigh's online claim form
  • Use the 'Nature of Loss' drop-down box towards the end of the form to specify the type of claim (e.g. medical, missed departure, theft, etc.)


Need to make a call? Ask a staff member if you can use a phone at Binary Hub (Dublin) or Foundation House (London). 

  • +44 (0) 1202 038 946 
  • For 24 hour Medical Assistance, call +44 (0) 1243 621 058

Important Information

  • The Endsleigh policy is valid only for the duration of your program - do not cancel any existing policies 
  • Only claim from one insurer at a time, i.e. you can't claim from Endsleigh AND your personal insurer for the same incident
  • The policy has a one-time deductible/excess of £25, which is payable in the event of each claim (£100 for Personal Liability claims)
  • Most medical costs after the first deductible/excess are covered by the Endsleigh health insurance policy
  • All referrals to specialists must be made by a general practitioner and approved by Endsleigh
  • Endsleigh does not cover private medical care unless authorized specifically by the Emergency Assistance Service
  • Click here to read Endsleigh's Customer Privacy Policy


All FIE students are required to be covered by some form of medical insurance, either through their home institution or through FIE’s Endsleigh group policy. Check with your study abroad advisor for more information on insurance issued by your home institution. Along with medical coverage, you should also ensure that you have appropriate coverage for other circumstances such as loss of personal possessions. Click here for some helpful advice from Andy Steves on how to select travel insurance.