About FIE

The Foundation for International Education (www.fie.org.uk) is a not-for-profit international higher education organisation with over 25 years of expertise in developing and managing experiential learning experiences. Working in partnership with universities and colleges, primarily from the US, we provide immersive study abroad programmes for undergraduate students in London, Dublin, Madrid, Barcelona and Amman.

FIE is currently seeking qualified and resourceful applicants for the following part- time / fixed-term position.

About the Role

Job Title: Residence Life Supervisor (RLS)

Department: Student Life

Location: London, Kensington and Chelsea

Contract Type: Fixed Term

Employment Start Date: 4^th January 2027

Employment End Date: 3^rd January 2028

Application deadline: 22^nd November 2026

Interviews: Week of 30^th November 2026 

• Purpose of the role

To foster a safe, stimulating and welcoming study abroad experience and residence community by providing support, information, and guidance to students with regard to adjusting to university life, the process of independent living, and cultural immersion.

The RLS is expected to work alongside FIE London staff and assist in all aspects of residence and student life, as well as operational delivery both inside and outside the residence hall.

Due to the nature of the role it is not possible to define the number of weekly hours. There will be some weeks during each semester when an RLS will be asked to work more, whilst during quieter periods, they will work less. Initial staff training, student arrivals and orientation, and student departures are considered peak busy periods.

• Reporting line This role report directly to the Residence Life Manager
• Key responsibilities Working alongside the FIE team, the RLS team will:
  • Initiate contact and foster good relations with all students in the residence, fostering an atmosphere of mutual respect, engagement and support
  • Act as the first point of contact outside of office hours for students over weeknights and weekends
  • Provide guidance and support to students and handling issues when they arise.
  • Assist in student life management and operational delivery including excursions, events, meetings and other activities
  • Support student arrivals and departures at the start and end of each semester, including but not limited to welcome duties, student orientations and welcome events

 Person Specification:

• Qualifications/Experience
  • Undergraduate or postgraduate degree
  • Experience working with students or in education
  • Experience within event management
• Key Skills
  • Strong intercultural and interpersonal communication skills, with a friendly and approachable personality
  • Strong work ethic, alongside patience and resourcefulness
  • Flexibility to respond to student needs and team requests
  • Sound judgment and ability to ascertain the level of seriousness of a situation.
  • Crisis management skills
  • Competent social media skills, including Instagram and LinkedIn
  • The ability to work independently with minimal supervision

Job Description

The full job description can be downloaded from the job advert on our website by clicking here.

Benefits

• Annual leave entitlement
• Flexible working options
• Professional development
• Employee Assistance Programme

Application Process

Please send your CV, the contact details of three referees, and a covering letter as attachments to This email address is being protected from spambots. You need JavaScript enabled to view it.. APPLICATIONS WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED. In your covering letter, please include:

1. Where you saw this position advertised
2. What it is that interests you about this job opportunity
3. What skills, experience and knowledge you can offer to FIE in this capacity

All offers of employment are subject to satisfactory evidence of the right to work in Ireland in accordance with the Department of Justice, Home Affairs and Migration guidance. Please note this position is not eligible for visa sponsorship.

Equality, Diversity, Inclusion and Accessibility Statement

We are committed to equality, diversity and inclusion, and welcome applications from all backgrounds. We particularly encourage applications from groups that are underrepresented in higher education.

We are dedicated to creating an inclusive recruitment process and workplace where everyone is treated with dignity and respect, and where individual differences are valued. We are committed to removing barriers and ensuring equal access to opportunities for all applicants.

If you require any reasonable adjustments at any stage of the application or selection process, please let us know. This may include (but is not limited to):

• Alternative formats for application materials
• Additional time to complete tasks or assessments
• Adjustments to interview arrangements (e.g. remote interviews or use of assistive technology)

We encourage candidates to inform us of any adjustments they may need by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. Any information shared will be treated in confidence and used solely for the purpose of supporting your participation in the recruitment process.

This position is not eligible for sponsorship under the Skilled Worker route. Please also bear in mind that most Student Visa holders are only eligible to work up to 20 hours/week during term time.