Residence Life Supervisors (RLS) are situated in all FIE residences. They are available to assist you with various residence life questions and concerns outside of Foundation House office hours. They're also a great source of info about London life, including places to get discounts, find specific types of food, nightlife, and travel! Unlike many US universities, FIE RLS are not undergraduate students. We are proud to have an elite team of academics pursuing postgraduate study or employed in the education sector in London.

Residence Life Supervisors operate an on-call system and there is always one available during weeknights and weekends. If you require their assistance or support, contact the Facilities Support Desk at Metrogate House who will then send out the RLS on-call:

+44 (0)207 808 0130

+44 (0)207 808 0131 (Emergency Number)

General queries regarding Residence Life can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. 

General queries regarding Facilities and Housekeeping can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. (remember, you can report non-urgent maintenance issues using our online form)


The RLS seek to foster a truly communal living and learning experience for our students, with a focus on providing diverse, inclusive, and welcoming safe spaces. You'll see them around the halls as well as in Foundation House as many of them hold other positions at FIE such as in the Student Life Team or working as Writing Support Tutors. We hope you get to know our RLS team and utilize their knowledge and talents! 


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